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Frequently
Asked Questions

We want to help you get ready for Rootwire!
In order to make sure your weekend is nothing short of fantastic, we created this page to get you all the pertinent info you might need to be fully prepared for your adventure!

Q. Where can I get Rootwire 2K18 tickets?
A. Right here! Just click the word Ticket to get started!
ALL tickets sales are final. No refunds. No exchanges. If you are no longer able to attend the event after purchasing a pass, your best option is to try and sell it to a friend or on a ticketing resale site at face value. We will NOT be able to help in any way.

Q. When can we arrive, and can we leave and return?
A. For those with weekend passes, gates will open at 10 AM on Friday, June 8, 2018.

Important! Those arriving early for the Pre-Party on Thursday, June 7, without a weekend pass can purchase a Thursday entry for $25 at the gate.  Otherwise, you will be turned away.

General Admission begins at 10 a.m. Friday, June 8. There will be no re-entry to the festival once you arrive! If you decide to leave without a pass (unless it is deemed an emergency by Rootwire staff), your wristbands will become invalid, and you will need to purchase another one before you are allowed back in.

Q. Will tickets sell out? Should I hurry?
A. We certainly hope so! Get your tickets as soon as possible!
The event venue, Wisteria Campground, where Rootwire 2K18 will be held, can accommodate 6,000-8,000 attendees, but, to keep the festival comfortably spacious and socially intimate, ticket sales will be cut off when they reach 5,000.

Q. This is a multi-day festival. What is the camping situation? Can we camp by our car?
A. There is primitive wooded/shaded camping available (without vehicles), as well as Camp By Car Field Camping (for $25/car)!

New this year is Camp By Car Preferred Camping (for $40/car), which will secure your campsite in the closest available public access  campground to the Rootwire festivities! Fewer than 40 of these sites are anticipated to be available for 2K18. More details coming soon.

Q. Is this a family-friendly festival?
A. Absolutely! We provide a dedicated Kid Zone with a variety of activities for our youngest Rootwire family members! Check out more info HERE!

Q. Will there be water on site?
A. Yes! There will be FREE on-site potable water!

Q. Will alcohol be sold on site? Can we bring our own?
A. There will be beer sales on site in the Vending and Stage areas. You may bring your own beverages to be kept in the Campground area only! No outside alcohol allowed on festival grounds. All glass is strictly prohibited!

Q. Rootwire is set in a rural area. Will there be ATM access?
A. Yes! We will have ATM service on-site.

Q. Is there cell phone service or WI-Fi available on site?
A. Cellular service is extremely patchy at Wisteria. However, you may purchase a Wi-Fi code at the front gate for $15/device for the duration of the festival.

Q. Can I purchase ice and firewood, on site, as well?
A. Yes! Ice is available for $5/bag, and firewood is $15/cart.

Q. Are there showers on site?
A. Yes! Shower passes are available at the front gate for $5/each.

Q. I keep reading about all the Workshops and Healing Tent. Are these activities and services really free?
A. Yes! We feel that these services are important to the overall connective experience Rootwire provides. All of these services are included in the price of your ticket. Learn more HERE!

What to Bring ... 
An open mind and an open heart ready to consciously Love and Be Loved!

• A GREEN sensibility – Keep the grounds clean; respect the natural environment and wildlife.
• NON DISPOSABLE, RE-USABLE DISHWARE – We are washing dishes again this year to cut down on waste! Help us GREEN the festival even more by bringing your own dishes, forks, spoons, knives, cups, etc.!
• Recycling and Trash bags – LEAVE NO TRACE!! PACK IT IN, PACK IT OUT!
• ART SUPPLIES AND INSTRUMENTS!
• A tent, hammock, or other place to rest!
• A RE-USABLE WATER BOTTLE – There will be FREE potable water on-site!
• A flashlight/headlamp
• Extra snacks – There will be plenty of food available for purchase on site, but snacks are always helpful.
• Rain gear and extra socks and shoes made for wet weather. Nothing slows you down at a festival like painful feet!
  
• Non toxic, earth-friendly Sunscreen – It's summertime, people, and we need to protect our skin!
• Towels (in case it rains)!! These are a must!
  
• A pad and pencil for notes and ideas!
• A camera for memories
• Again - ART SUPPLIES AND INSTRUMENTS – you WILL BE INSPIRED, so be prepared!
• A plan on how you will be getting home ...

What NOT to Bring ... 
As you drive into the festival, we will briefly search your vehicle. If any of the following items are discovered, they will be confiscated IMMEDIATELY and will NOT be returned to you. Please respect the following rules:

• NO Illegal or Controlled Substances, firearms, fireworks or weapons.
  
• NO flammable fluids (unless you are performing and have it cleared in advance with Rootwire administration.)
• NO Nitrous – ZERO TOLERANCE – It will be confiscated and you will be asked to leave with NO refunds.
• NO Glass Whatsoever! – This is a barefoot-friendly environment, please replace any glass containers with plastic ones before entering.
• NO OUTSIDE FIREWOOD – Bringing in outside firewood endangers the Ash trees at Wisteria!
• NO Drama – Leave your worries at the gate, friends! Bad vibes and fights will NOT be tolerated and will result in your expulsion from the event with NO refunds!
• Pets – No pets are permitted at Wisteria. If you have a service animal, it must remain with you at all times. Service animals will require all associated forms of certification. Please note: those without all proper documentation will be turned away.  We are sorry for any inconvenience!